The Monterey Hotel - Sure Hotel Collection by Best Western

Staff very helpful, food was excellent - plenty of choice.

It was exactly as I expected. 3 star… never going to be luxury but that’s not what it was sold as. For a few days away with the family it was perfect

We have stayed in this hotel every time we go to Jersey. We always have the same room. Very difficult to find anything that we did not like. Good location, enormous breakfast, lovely room (we always ask for the same room). Staff could not be more friendly and helpful. Full marks.

We stayed BnB and really can’t fault the breakfasts at the hotel. Good length of time the restaurant was open so no need to rush to get down. Staff (especially Charity) were really attentive and efficient from taking your order to clearing your plates. Nothing was too much trouble. All staff really pleasant and willing to chat and pass the time of day. Bar staff (Victor) worked hard and got to know what you wanted when you walked in. Room was spacious, clean and maintained every morning without fail. Domestic staff again were pleasant, respectful and willing to wait if you was still in the room. Room could do with a little toe makeover to brighten and freshen up, but other than that, can’t fault it. Beds were comfy and the addition of a fan was a bonus.

The staff members were very welcoming and friendly. They were keen to help and ensure we were happy with our stay. The lounge and bar area was inviting and comfortable.